Know Before You Go
UPCOMING SHOWS:
Please Note: All cars should enter through the West Entrance.
SEPT. 4 - PARKER MCCOLLUM with Vincent Mason and Owen Riegling
Parking Lots: 4:30PM
Door Time: 6:00PM
Show Time: 7:30PM
SEPT. 5 - ZZ TOP with George Thorogood & The Destroyers and Kelli Baker Band
Parking Lots: 4:30PM
Door Time: 6:00PM
Show Time: 7:00PM
SEPT. 6 - TEDESCHI TRUCKS BAND with Lukas Nelson
Parking Lots: 4:30PM
Door Time: 5:30PM
Show Time: 7:00PM
SEPT. 10 - JOHN MULANEY with Fred Armisen and James Austin Johnson
Parking Lots: 5:00PM
Door Time: 6:00PM
Show Time: 7:30PM
Grab upgrades like Premier Parking, Lawn Chairs & more HERE.
---------------------------------------------------------------------------------------
ALLOWABLE IN THE GATES
For a full list of items and whether they are typically allowed into the venue or not, click HERE. Sometimes a specific tour may require a different policy on certain items. Be sure to check for your specific event. All items that are allowed in are subject to a thorough search from our security team.
---------------------------------------------------------------------------------------
BAG POLICY
In an effort to keep you safe, the following bag policy is currently in effect: clear plastic, vinyl, or PVC bags (maximum size 12" x 6" x 12")
Small clutch bags approximately the size of a hand - doesn't need to be clear (maximum size 6" x 9")
---------------------------------------------------------------------------------------
CAMPING
Stay on-site and be closer to the action! Click HERE to find out which shows you can camp for, and reserve your spot. Click HERE for camping rules & regulations.
---------------------------------------------------------------------------------------
DESIGNATED DRIVERS
Our concessionaire offers free fountain sodas to fans who commit to being the designated drivers for their parties. Visit the designated driver booth in x.
---------------------------------------------------------------------------------------
LAWN CHAIRS
Outside lawn chairs of any kind are not permitted inside the venue. You may rent a lawn chair inside when you arrive, or pre-purchase it ahead of your visit. Check out pre-purchase HERE.
---------------------------------------------------------------------------------------
MOBILE TICKETING
If you selected mobile ticketing, your mobile device is required to gain access to the event. Tickets will NOT be emailed or available to print at home. Coming with friends? Make sure to send them their tickets ahead of time!
You have two options to access your tickets:
- Download the Live Nation App
- Use your Ticketmaster / Live Nation sign in credentials used to purchase the tickets
- Click 'My Tickets' and select your upcoming show
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry
OR
- Visit Live Nation on your mobile device
- Use your Ticketmaster / Live Nation sign in credentials used to purchase the tickets
- After signing in click your name in the upper righthand corner
- Select 'My Tickets' and select your upcoming show
- Select 'My Tickets'
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry.
Transferring your tickets:
- Sign into My Account and click on your event to find your tickets
- Click the "Transfer Tickets" button (event eligibility may vary)
- Select the tickets you'd like to transfer
- Enter your recipient's first and last name, email address and an optional note.*
- Click the "Send" button
When transferring tickets we'll send you two (2) emails: one confirming your ticket(s) have been sent and another when your recipient accepts the tickets you sent. Your recipient will also receive an email prompting them to accept your tickets. Just in case they forget to accept the tickets, we send them another reminder 48 hours prior to the event.
Once the ticket transfer has been accepted, the tickets in your account are no longer valid and you will not be able to get into the event with those tickets.
*Those receiving a ticket transfer must have a Ticketmaster My Account. If they do not have an account, they can easily create one when they accept the tickets.
---------------------------------------------------------------------------------------
SAFETY
"If You See Something, Say Something©" is a national anti-terrorism campaign that raises public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity to state and local law enforcement. Report suspicious activity. Call 9-1-1 and text "AID" to 27665 to notify BNHP security.
If you have a security issue, you can now text (message and data charges may apply) "AID" to our short code (27665). The system will prompt you for your location and general nature of the problem. If you reply with this info, an alert will show up in the chat window at the box office. The people in the box office will then alert security to the issues and make sure they are dealt with.
---------------------------------------------------------------------------------------
TRAFFIC
Please plan ahead and allow for plenty of extra time in the event of heavy traffic so that you do not miss any of the earlier performances. We open the parking lots hours early to accommodate all those that want to arrive early.
---------------------------------------------------------------------------------------
WATER
Up to one (1) 1-gallon or smaller in a factory sealed or empty, clear/transparent, bottle per person. Empty reusable bottles permitted. Frozen water bottles and flavored water are not permitted.
---------------------------------------------------------------------------------------
WEATHER
All performances will go on rain or shine. In the event of a weather emergency, like a hurricane, events will most likely be rescheduled. In the event of inclement weather, please use quality rain gear. Umbrellas are allowed but may not be open during performances.
---------------------------------------------------------------------------------------
WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.